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Hall verification email is marked as spam/unverified by Microsoft Exchange

Last updated 3 months ago
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Anthony

When I tried signing up to this community I thought the login code failed to send but it turned out that the verification email was in my junk mail and is marked as "unverified" by Microsoft 365/exchange server. I suspect this might be due to DMARC not being configured?

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1 comment
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Nathan

Hi Anthony, thanks for raising this! We looked into it and our DMARC records are set up with email signing enabled, but we recently changed the MAIL FROM so it was misaligned, but it should be fixed now. We didn't run into this issue with Google so please let us know if you still have any issues with deliverability to Microsoft Exchange.