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Brad
B
Brad
Offline, last seen 2 months ago
Joined June 21, 2024

It would be useful to see who reacted to a post to see who has common interests in particular topics. I'd expect to be able to hover on the reaction and see who reacted, e.g.

It might be because the items that I'm getting the notification for have been deleted.

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Brad
Under consideration

Hover "time ago" and see the actual date

I noticed on some pages this does work, but on the main list page it doesn't. It would be helpful to be able to hover the date text (e.g. "10 hours ago") and see the actual date.

I love the big green box to indicate which answer is accepted as the solution, but I find it a bit disorientating when there are two green boxes on the one screen, my mind jumps to thinking there are two answers, but they're actually the same thing. I think it might be better if only the top "shortcut" box was bright green, and then the "in context" box had a more subtle indicator instead.

Obviously when I read the content of the two messages and then compare the text I jump to the conclusion that they're the same message, but it would still be nice if the UI didn't give me the confusion in the first place.

I just posted a new idea and then I was mousing over the video preview and it started janking super rapidly, but only if I had my mouse in a really specific location. Here's a screen recording:

I find that when I'm scrolling through the posts I sometimes have a thought for new post I want to create, but then I don't want to create a new post if there's a post that already exists, so I actually first want to do a search. But with the current UI there's no one-click way to do that, I have to scroll back up to the top of the page to do the search, but then I've lost my place on the current page.

I've seen in other products they have a search button in the stick header and that seems like an obvious solution, but perhaps you have other ideas for how to solve it.

There's some baked-in padding on @mentions that looks a bit funky when combined with a normal spacebar space:

It looks a bit funky, and I'm tempted to delete my white spaces but if I do that then the document semantically will be weird and probably render oddly if you save to HTML or Markdown.

2 comments
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I uploaded an image but it stayed with a loading indicator and wouldn't disappear:

Here's an error from the console:

However I think the image did actually upload correctly, because when I refreshed the page it's uploaded correctly.

1 comment
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I've tried mentioning someone using the @ shortcut but when I click on one of the results it doesn't insert it.

1 comment
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I created a new question but it looks like it's already solved because the green icon looks the most prominent (compared to the others). I think if the green tick was less prominent (e.g. faded) it would be more obvious.

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Brad
Under consideration

Tooltip on "Most helpful" icons

I was exploring the community and saw the Most helpful area but wasn't really sure what the check icon meant, so I hovered the icon looking for a longer description to explain what it meant but there wasn't one. It's a paper cut, but having tooltip text on these would have been helpful.

I was editing a post and decided to edit the title too, so I clicked the title and edited it and then clicked outside it.

But then when the title saved (I saw the toast message) the body editor closed and discarded all the edits I'd made to the body. So when I went back to ••• → Edit the changes I'd made were gone. I was surprised because I remember in the past I've tried refreshing the page while making changes and it remembered my unsaved edits.

A moment after this displays the body editor disappears.

I tried the refreshing experiment again and it too discards my edits (without a warning). Perhaps something broke recently in the editor draft saving?

3 comments
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I was writing some product feedback to record a UI bug (see https://community.usehall.com/product-feedback-vb6BcMHVZS8L/nit-member-hover-cards-don't-hide-if-you-highlight-text-8tr0tpQllXnf) and I tried to upload a screen recording but it said it wasn't a supported format. Being able to include images is great, but it would also be useful to include videos.

Here's the error message that shows up
1 comment
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edit: I've edited this post to include a few different problems I found, hope that's okay!

I was searching to find one of my old posts, and I clicked on the result and the results disappeared but the page didn't navigate. I played around with it for a bit and thought it was related to clicking on the blank area (instead of the text), but after testing it some more it just seems like it's consistently broken now.

Here's what I mean:

When I click it the results disappear but the page doesn't navigate (I tested in Safari and Chrome).

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There's another problem that if you click in the input while the search results are open, the results disappear and if you type more text the results don't show again until you click in the text box again, I did it when I was clicking to move my cursor in the text to change my query, and got very confused. It seems like it's implemented as "toggle on click" behaviour rather than whether the input is focused.

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A similar issue happens when pressing space bar, but pressing any other key seems to pop the results again.

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I think titles aren't being indexed, and it's only the content? When I search for Editor gap I don't get any results, even though you can see below that there's a post with that title. Perhaps you're only indexing the body of the post and not prepending the title to the document that's searched?

btw: if you're using postgres's ts_vector you can set different rankings based on the part of the document, so you can make the heading rank higher than the body (see https://www.postgresql.org/docs/current/textsearch-controls.html#TEXTSEARCH-PARSING-DOCUMENTS with setweight(…, 'A')

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Another issue is that in dark mode the hover styling for text in a result doesn't have very high contrast. The title text in particular looks very feint.

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Sometimes the results just show an empty short box with nothing inside it, sometimes the box fills with results, sometimes it just hangs and doesn't update.

I noticed that if I open the notifications dropdown immediately after a full page refresh, I see items twice. But then after closing and opening it I see the item only once. Unfortunately I can't upload a video screen recording (nudge nudge) but here are some still frames from the video:

Initial state, before clicking the dropdown.

After clicking, the loading placeholder appears.

After a moment one result shows.

❌ After another moment a second result shows.

Then I click the button to dismiss the popup.

I click it again to open, and see the loading placeholder again.

After a moment one result appears.

✅ Waiting longer, no other items appear.

1 comment
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I noticed a bug when using the search box, when I backspace all my text and make it empty, the header becomes a bit taller and janks the page.

Normal, starts at 40px:

After typing some text and backspacing it jumps to 46px.

I was curious what was happening so I tried it in Chrome and couldn't reproduce it. But then through a process of elimination found that the flex class on the <input> is the culprit. Deleting flex fixes the issue. I don't think it should be necessary anyway because I think flex is only necessary for elements with children.

I don't know why Safari behaves like this though.

1 comment
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Brad
Under consideration

Moving posts between spaces

On Hall's community I see the new "Get help" space and it'd cool if the old [bug] posts from "Share an idea" were moved over to it to help organise it a bit. I imagine it might be a bit tricky with URLs changing and doing redirects for SEO, but the general idea of being able to "garden" a community and move things around could be really nice for better browsing and search (e.g. if you're writing a new post in "Get help" then showing other results from that space makes sense, but if the posts aren't in that space they won't show up).

I'm not sure how the data model is structured, and whether posts in each space have a different data model which would make it hard to move them around. I'm interested to hear what everyone thinks.

2 comments
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I saw the new(?) "most ideas" section and hovered myself, but it said I was offline and last seen hours ago, but since I'm on the page and just did a refresh, I know I'm online. Maybe there should be a special case for the current viewer to always show them as Online. I assume it's showing as "offline" because of lag in the real time syncing?

Here's what I saw:

After a while it updated to show me as online.

4 comments
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When I first opened the settings and saw the page preview, I saw the top blue header, and the blue color, and when I changed the color to red and saved it but the preview didn't change. I was a bit confused what was happening and then I actually read the text and realised I was in Button instead of Header. If there was a button element in the preview I would have seen it change, or if the Header section was opened by default I would have changed a color there and seen the change.

1 comment
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I received this email but when I click the link it takes me to https://ppkcqcxd.r.us-west-2.awstrack.me/L0/https:%2F%2Fcommunity.usehall.com%2Fproduct-feedback-vb6BcMHVZS8L%2Fdev-browser-console-errors-%22minified-react-error-...%22-Q8RdwlyfNX3X%3Fn=1%233ad3486a-b9bf-4d7e-85f4-be45a055aec7/1/010101904dece0ae-70673695-0d5f-469e-9195-50019299aa6c-000000/M-yTVn8hHZoMmIqGz00rciZ0ji0=380 and then just hangs on a white page.

I didn't recognise the awstrack.me domain so I started typing it into Safari and Siri suggested this to me. I'm not sure if it's related to AWS or another company. But it looks like the redirect URL working properly.

3 comments
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I'm using dark mode and I noticed that the gap cursor (the horizontal cursor) is black but the normal native cursor is white. You can get the gap cursor by inserting an image and then pressing down arrow a few times to move your cursor to the end of the document.

This little black line is the gap cursor.

I noticed that when going through my notifications that when I click on one it doesn't immediately move it to the Read list, and when I open the notifications menu again the same item is still there.

Here's an example where I clicked on the first notification and it took me to the post, and you can see when I re-opened the notifications the notification is still there.

The problem with this is that when I'm going through all my notifications I get a bit confused about which item I'm up to. I realise what was happening was that I kept clicking the first item and kept getting taken to the same page. If I refresh the page it updates properly.

2 comments
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I just noticed in my browser there's some React errors when loading the page:

Here are the URLs from the screenshot (for convenience):

It's probably not a serious issue, but I have noticed some other scroll jank when loading a page (it scrolls to the top sometimes), so there's a remote chance it could be related to something like this.

1 comment
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I noticed that the search results aren’t full width so the text gets ellipsified aggressively, but there’s still more screen real-estate that could have been used.

I also noticed some weird positioning of the popup when scrolling the page.

1 comment
K

I'm using the new status filters in Product feedback, and after I click on them it filters correctly but I then don't know which filter is being applied. I would have expected it to be highlighted or shown in the breadcrumb or something like that.

1 comment
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