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Updated 6 months ago

Support GIF images

At a glance

The community member raised an issue that the current platform does not allow for adding GIF files to posts, which is often used to share screen recordings to guide users through fixing issues. In the comments, another community member noted that the ability to attach videos is also an important use-case. The first comment indicates that the issue will be addressed next week, and the final comment states that the issue has now been resolved.

Useful resources
AAnthony

We often screen record gifs to share with users to guide them though how to fix an issue, however the current post do not allow for .gif files to be added.

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2 comments·1 reply
NNathan Hur

Hi Anthony, thanks for raising this and providing context. We'll get to fixing this next week!

NNathan Hur

This is now shipped!

BBrad

Related to this is being able to attach a video https://community.usehall.com/share-an-idea-vb6BcMHVZS8L/feature-request-upload-videos-screen-recordings-lhgV4Ylp58nq. Screen recordings are an important use-case for me too.